n+a new york
The elegant drape of garland is replicated in this delicate choker with a in gold inlaid with diamonds. Chain length measures 18" (with a 2" adjuster). Cluster motif measures 3/4" with 0.091ct diamond. Handmade in NYC.
n+a new york is a jewelry line founded by sisters Noriko and Akiko Sugawara, who originally come from Yokohama, Japan. Designing their collections and making all pieces in their studio in Tribeca, New York City, Noriko and Akiko create finely crafted, handmade jewelry. Their designs reflect the subtle beauty of the details of both city life and nature. Details that often go unnoticed in the busy rush of ordinary life—the textures of rocks and leaves, details of historic buildings in New York City, cracks in subway walls, the sparseness of branches in winter, and the richness of blossoms and leaves in summer—catch their eyes and inspire the motifs of beautiful jewelry pieces. Respect for the nature of their materials connects their designs to their inspirations. Noriko and Akiko’s unique perspectives and Japanese sensibilities give birth to an original aesthetic in jewelry design.
The most important value of n+a new york is making jewelry that enhances the life of its owner and that will be cherished for a long time. Inspired creators, timeless designs, respected materials, and handcrafted artisanship define n+a new york as a jewelry brand that complements the individuality of its wearer, accenting personal style with unique pieces that will always remain fresh and will become favorites.
n+a new york use ethically sourced materials and all the diamonds we use are conflict free.
ONLINE ORDER POLICY:
Orders will be processed within 48 hours and ship via USPS Priority Mail. Please anticipate 3-4 business days for orders to arrive. International orders will be shipped via USPS and take 7-10 business days.
You will receive an automated confirmation email after your order has been submitted, and a second automated email containing tracking information once your order has shipped. If you do not see these confirmation emails in your inbox, try checking your spam or trash folder. All automated confirmation emails will be sent to the email address provided on the order. Note that email addresses cannot be modified once the order has been submitted.
If you were logged in to your customer account while placing the order, you may also check the order status by logging into your account and clicking the “Order History” tab.
COUPON CODES/SPECIAL PROMOTIONS
Coupon codes are not valid on sale items unless specifically indicated in the promotion.
If your tracking information shows that your package was delivered, but you have not received it, please contact us at firstname.lastname@example.org. Note: we do not take responsibility for lost/missing packages that show successful delivery to the order address.
PLEASE NOTE: Sale merchandise, underwear, swimwear and beauty/apothecary products are eligible for exchange or store credit only. Also, due to the costly nature of shipping, international orders are not eligible for return and are final sale. Please see returns for more information. If you have any questions, please contact us at 718.858.4738 or via email at email@example.com.
Sale items are eligible for return for store credit only. All merchandise must be returned unworn, unwashed, with the price tags intact along with the original invoice/receipt. In order for shoes to be eligible for return, they must be unworn and in their original box. When returning shoes, the return will be denied if the shoe box has been used as the shipping box.
We gladly accept returns on items that meet the following requirements:
1. Return is requested by the customer within 3 days of delivery date. A valid RA number must be issued in order for a return to be accepted.
2. The item is returned to us within 14 days of order date.
All merchandise must be returned unworn, unwashed, with the price tags intact along with the original invoice/receipt. In order for shoes to be eligible for return, they must be unworn and in their original box. When returning shoes, the return will be denied if the shoe box has been used as the shipping box. Refunds are processed within 5 days after we receive the return merchandise and will be given in the original form of payment. You will receive a confirmation by email once your refunds is processed. Online orders may not be returned in store.
Please note that we do not issue prepaid return shipping labels, and you will be responsible for all return shipping fees. We do not accept and will not process international returns.
Return requests must be submitted within 14 days of the purchase date, and return shipments must arrive within 14 days of RMA creation for the package to be accepted. To request a return, please create an RMA (Return Merchandise Authorization) online by by emailing us at firstname.lastname@example.org.
Refunds will be issued within 3-5 business days in the original form of payment. A $10 shipping fee will be deducted from the refund.
PLEASE MAIL RETURNS TO:
382 Atlantic Ave.
Brooklyn, NY 11217
In the unlikely event that your order is processed incorrectly or your item(s) arrived damaged, please email us as soon as possible at email@example.com to let us know. We ask that you send over photos of the incorrect/damaged merchandise for our reference.
For domestic orders containing incorrect/damaged items, we are typically able to refund or replace the order at our expense.
The above policy is for purchases from our online store only. If you have questions on our in-store return policy, please call us at 718.858.4737 prior to making your purchase.
If you have any questions, please contact us at 718.858.4737 or via email at firstname.lastname@example.org.