KAIGHT Online Order Returns Policy

TO PROCESS A RETURN, CLICK HERE

Changed your mind?

We will gladly accept unworn, unwashed merchandise purchased on kaightshop.com for return with original tags attached. Unfortunately, any items with tags removed are ineligible for return.

Purchases made in the context of a sale are eligible for exchange or store credit only.

Domestic Returns

You may access our returns portal at https://kaight.myreturnscenter.com/

Enter your order number and email address to get started and begin your return. You will have 7 days to initiate a return from the time your package is received.

Refunds for store credit are free!
For refunds to the original form of payment, the cost of the return label will be deducted from the refund. Initial shipping fees are nonrefundable.
 

You may select store credit or a refund (for full priced items only) but packages must be postmarked within 3 days of contacting us in order to qualify for refund. Please allow 2-3 weeks for your return to be received and processed.

If you experiencing trouble with the returns portal please email info@kaightnyc.com

International Returns

Please email info@kaightnyc.com within 7 days of receiving the package if you would like to request a return. We will then provide you with a return form with instructions for mailing your item back. Be sure to print and include this form in the box with your return! Please note that return shipping is the customer’s responsibility. The date an order is delivered is considered the day it is received.

You may select store credit or a refund but packages must be postmarked within 3 days of contacting us in order to qualify for refund.

Please allow 2-3 weeks for your return to be received and processed.