TO PROCESS A RETURN, CLICK HERE
PLEASE NOTE: SALE ITEMS ARE FINAL SALE. NO EXCEPTIONS.
Changed your mind?
We will gladly accept full price unworn, unwashed merchandise purchased on kaightshop.com for return with original tags attached. Unfortunately, any items with tags removed are ineligible for return.
You may access our returns portal here.
Please note: we have updated our return policy. Please see below for more details.
Enter your order number and email address to get started and begin your return. Refunds are eligible on non-sale items initiated with 14 days of receiving your purchase. Returns for an exchange or store credit can be initiated within 30 days from the time your package is received,.
You may select store credit or a refund (for full priced items only) but packages must be postmarked within 3 days of initiating a return in order to qualify for refund. Please allow one to two weeks for your return to be received and processed.
Please note: Items purchased with a store credit are not eligible for return.
If you experiencing trouble with the returns portal please email email@example.com
Please email firstname.lastname@example.org within 7 days of receiving the package if you would like to request a return. Please note that return shipping is the customer’s responsibility and initial shipping fees are non-refundable. The date an order is delivered is considered the day it is received.
Please allow 2-3 weeks for your return to be received and processed.